FREQUENTLY ASKED QUESTIONS (FAQ)
+ Why Gokies?
Unlike other game day paraphernalia, Gokies™ translates to fans everyday lives. As part of their key chain, enjoy Gokies ™ during game time and every day of the week.
+ After my purchase, how long until my order arrives?
Product, in stock, will arrive approximately 3-5 business days after ordering to United States addresses only. Need expedited shipping? No problem! Email us at firstname.lastname@example.org and we will do our best to accommodate you.
+ What is the return policy?
We are happy to provide a full refund/exchange on your order within 15 days of your purchase. Please email us at email@example.com to schedule a return.
+Do the Gokies™ keychains/bottle openers come in different sizes?
No larger than the average car key, a Gokies™ key chain subtly allows you to display school pride 365 days-a-year. Our Virginia Tech Gokies™ keychain is approximately 3.5" long and 1.8" wide. All other Gokies™ keychains/bottle openers are approximately 3" long and 1.5" wide.
+ What are Gokies™ made out of?
Gokie™ keychains are made with ABS plastic. Bottle openers are made with ABS plastic and brushed stainless steel.
+ What are GoFanfaces made out of?
GoFanface accessories are made with a polyester/cotton blend, and are 21”L by 10”W; one size fits most. This versatile clothing accessory also offers sun protection, is lightweight, wicks away moisture, dries quickly, and breathes well.
+ I don't see my school, what do I do?
Send us an email at firstname.lastname@example.org, we are always looking to expand to other universities!
+ Can I purchase Gokies™ in stores?
Yes! See location near you on our retail page.
+ Do you do custom/wholesale orders?
See the custom/wholesale order page for contact information.